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In Store/On Course
All Tote bets placed with cash can only be changed or cancelled within two minutes of being sold. This two minute window allows you to check your ticket(s) and rectify any errors.
All bets placed are final, once you have confirmed your bet online, the bet is recorded in the computer and cannot be refunded or modified. To query a bet, you need to instantly call TAB Customer Services on 0800 102 106.
If your ticket is affected by a late scratching, including multi-leg bet types, you may get a refund or change your bet prior to the race or first leg starting. If you do not change your bet, or you placed your bet online, the TAB will substitute an alternative selection (the starting tote win favourite) for the scratched runner after the closing time for receipt of multi-leg bets (Double, Treble, Quaddie, Place6 and Pick6).
- Fixed Odds bets cannot be changed or cancelled.
- Live bets may not be changed or cancelled
- No bets placed on live betting (in-play) options may be changed or cancelled in any instance.
- Online and Touchtone bets may not be changed or cancelled
- Online and Touchtone bets cannot be changed or cancelled in any instance and customers should be aware of the late scratching rules.