How can we help?

Website/App Access

App - Location Services Issue

If you have experienced location services issues using the native app, please close completely and reopen to ensure your software is up to date.

App Download

The TAB App is available to download on the Google Play Store and Apple Store.

Google Play App User Data Collection

To submit a request for data removal, please contact Customer Services on 0800 102 106 or email [email protected].

Countries where is blocked

Betting with the TAB is prohibited in some overseas jurisdictions due to a number of legal obligations that we have to adhere to. This includes the likes of countries where offshore betting is not allowed, or countries where our betting provider precludes us from offering our services. We also have obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act for short). 

Currently we only offer our services in New Zealand (and the dependent territories of Niue, Cook Islands and Tokelau). Persons located in Australia may have a TAB account for use while they are in New Zealand only.

Please note that customers with Australian addresses can only use their TAB account while physically located in New Zealand due to Australian legislation.

Read more about TAB New Zealand’s AML/CFT obligations here.