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TOP FAQS
You can change your pin by going to the ‘My Account’ section when logged in to your account.
The fastest and easiest way to do this is through the 'My Account' section when you are logged in to your account.
If unable to do so, you may request an adjustment by contacting TAB Customer Services on 0800 102 106, or [email protected].
Daily limits increases take 24 hours. Decreases happen immediately.
Note: As part of the Set Your Limits function, requests to reinstate your daily and/or monthly limits, if they have been decreased, will require a stand down period of seven days.
To join now and open a TAB Account using either tab.co.nz or the app select the Join Now button in the header.
There are several ways to withdraw money from your account. They are:
Through the Funds page of the Account section. You must be logged in.
At a TAB Store. You can make a cash or voucher withdrawal on-course or at a TAB Store. Please ensure that you have photo ID as well as your TAB Account number and pin.
It typically takes anywhere between 1-3 business days for a withdrawal to be complete. Any withdrawals made after 2:00pm should consider the following day as the first business day.
Yes. The amount you may deposit is dependent on whether or not you have verified your account and your location.
Funds deposited via this method will not be available in your TAB account until the next business day. Please note that weekends and public holidays are not classified as business days.
Credit/Debit card funds are usually available immediately but from time to time funding may be delayed, especially if you've deposited funds after the last betting event of the night. Those funds will appear the following morning.
The Credit/Debit Card used must be in the account holders name. You can use up to five Credit/Debit Cards to fund your account.
You can change retrieve your details by clicking on ‘retrieve my details’ in the sign in section.
There is no minimum deposit for credit/debit cards.
You can deposit online using a variety of methods including Credit/Debit Card or via cash or EFTPOS in any TAB store.
To protect our customers from unauthorised Credit Card activity, we do not permit customers to withdraw funds that have been deposited online by a credit or ANZ/Mastercard Debit Card, that haven't been used for betting, as cash. To access these funds without using them for betting, we will need to refund them back on to the originating card. Please contact TAB Customer Services on 0800 102 106 or email [email protected] to arrange this.
For the purpose of withdrawals, betting does not include bets that are placed and then cashed out.
A $2.15 fee applies to all credit/debit deposits.
If the bet was either a Final Field Win bet or Final Field Top 3, and your selection was scratched, you will receive a full refund.
If another runner is scratched your bet may be subject to a deduction. If the scratched runner was paying under $35 your runner will be subject to a deduction. If the scratched runner was paying $36, or over, then there will be no deduction.
The dividend is the amount in the dividend pool divided by the number of winning combinations (units). Your collect is the dividend multiplied by how many winning combinations you have, multiplied by the % amount bet.
If Tom takes a Place6 for 25% and has three winning combinations, then he will collect 75% of the dividend.
Place6 pool: $20,000
Winning units: 20
Dividend: $1,000
Collect: .75 x 1,000 = $750
To take a Big Race Pack online, all you need to do is:
- navigate to the race you would like to place your bet on
- select your runner/s (either 1, 2 or 3 runners)
- select Big Race Pack from the bet types available next to Win/Place
- enter how much you would like to spend (the available values will be displayed on the betslip).
- submit bet.
Add your selections - Fixed odds sports or racing selections - to the betslip. These selections will be displayed in the singles section of the betslip, underneath these will be all available multis offered. You may select more than one multi at a time, simply add a stake to the Multi(s) you wish to place.
Example
Build a multi with four legs.
You will be offered a:
- 4 Leg Multi (straight multiple)
- Any 2 (Note: you do not automatically get the All 4 multiple, you would have to also take the 4 Leg Multi)
- Any 3 (Note: you do not automatically get the All 4 multiple, you would have to also take the 4 Leg Multi)
- Yankee (Boxed multi: Any 2, Any 3, All 4)
- Lucky 15 (Boxed multi: Any 1, Any 2, Any 3, All 4)
- Locate the race that you would like to place your bet on by navigating through the racing menu.
- For a Banker Quinella, select Quinella from the bet type bar next to Win/Place and select the toggle “standard”. Mark your banker in the first column and your second group of selections in the second column. For a Boxed Quinella select Quinella from the bet types and select the toggle “boxed”.
- Enter the amount you wish to spend per combination (not the total amount) then press Submit bet.
- Locate the race that you would like to place your bet on by navigating through the racing menu.
- Choose between ‘Standard’, ‘Boxed’, ‘Roving’ or ‘Easybet’. For a Boxed Trifecta, make your selections (3 or more) by selecting the horses you wish to box. For a Roving Banker, mark your banker in the first column, your second group of selections in the second column and your third group of selections in the third column. For an Easybet Trifecta, select the “Easybet” button at the bottom of the racecard, enter your desired stake into the bet slip. Your selections will appear in the betslip.
- Enter the amount you wish to spend either stake per combo or total stake then select Place Bet.
To take either an All Up or Poker bet, select the “ALL UP” option at the top of your desired meeting. This will activate “All Up Mode”, where you can move between all available races in a meeting to make your selections.
Once you have made your selections for your All Up bet this will be available in the betslip to add a stake and place your bet. When you have at least 3 valid selections in your All Up betslip the Poker bet type will be offered, simply select the Poker checkbox to turn your All Up into a Poker bet.
The total odds for your Multi will be calculated by multiplying the odds of all each individual leg. The more legs you include, the more you stand to win.
Below, we will compare the dividends from making single bets, and a Multi bet on the same options.
- Leg 1: $1.50
- Leg 2: $2.00
Single Bets: If you placed a $10 bet on both Leg 1 and Leg 2 this would have a potential return of $35
- Leg 1: $10 x $1.50 = $15
- Leg 2: $10 x $2.00 = $20
- Total Spend = $20
- Total Return = $35
- Total Profit = $15
Multi Bet: If you took a $20 Multi across Leg 1 and Leg 2, this would have a potential return of $60
- Leg 1 ($1.50) x Leg 2 ($2.00) = $3
- $20 x $3 = $60
- Total Spend = $20
- Total Return = $60
- Total Profit = $40
If you select 'Roving Banker', you will get three bets.
- Bet 1: The Roving Banker (First group) for first with the Second group for second with the Third group for third.
- Bet 2: The Second group for first with the Roving Banker (First group) for second with the Third group for third.
- Bet 3: The Second group for first with the Third group for second with the Roving Banker (First group) for third.
Example:
Single Runner Roving Banker:
- Roving Banker = Runner 1
- Other Runners = Runners 2-3-4-5-6
Three Bets placed are:
- 1 : 2-3-4-5-6 : 2-3-4-5-6
- 2-3-4-5-6 : 1 : 2-3-4-5-6
- 2-3-4-5-6 : 2-3-4-5-6 : 1
Below is an example using “Any 2” (any 2 winning legs):
- Leg 1 - $1.40
- Leg 2 - $2.00
- Leg 3 - $3.00
- Leg 4 - $5.00
|
Combination |
Cost |
Return |
Any 2 | Leg 1 and Leg 2 | $10 | $28 |
Leg 1 and Leg 3 | $10 | $42 | |
Leg 1 and Leg 4 | $10 | $70 | |
Leg 2 and Leg 3 | $10 | $60 | |
Leg 2 and Leg 4 | $10 | $100 | |
Leg 3 and Leg 4 | $10 | $150 | |
All 4 | Leg 1 and Leg 2 and Leg 3 and Leg 4 | $10 | $420 |
The total cost of the above Boxed Multi bet would be $70, with a maximum possible return of $870.
Percentage betting is calculated using the total amount you wish to spend and the number of combinations in any given bet.
Example:
Bet unit = total amount you wish to spend / number of combinations
So a $30 bet on a six-horse Boxed Trifecta is calculated as:
$30 / 120 = 0.25 (or 25%)
NB: There are four different Poker bet types, Poker 3, Poker 4, Poker 5 and Poker 6. This bet is available in a 50c unit.
- Poker 3 Minimum bet (50c unit) = $2.00
- Poker 4 Minimum bet (50c unit) = $5.50
- Poker 5 Minimum bet (50c unit) = $13.00
- Poker 6 Minimum bet (50c unit) = $28.50
You can select more than two runners when placing a boxed Quinella to increase your chances of winning. The cost of placing the bet will increase.
Refer to table below:
Amount | Runners | Total Cost |
$1 | 3 | $3 |
$1 | 4 | $6 |
$1 | 5 | $10 |
$1 | 6 | $15 |
$1 | 7 | $21 |
$1 | 8 | $28 |
$1 | 9 | $36 |
$1 | 10 | $45 |
$1 | 11 | $55 |
You can select more than three runners when placing Boxed Trifecta to increase your chances of winning. The cost of placing the bet will increase.
Refer to table below:
Amount | Runners | Total Cost |
$1 | 3 | $6 |
$1 | 4 | $24 |
$1 | 5 | $60 |
$1 | 6 | $120 |
$1 | 7 | $210 |
$1 | 8 | $336 |
$1 | 9 | $504 |
$1 | 10 | $720 |
$1 | 11 | $990 |
One runner per leg gives you one combination and costs $1**. For more chances to win choose more than one runner per leg - see examples in the table below. Percentage betting is available on Place6 allowing you to cover several runners.
Amount | Selection Example | Combinations | Place6 Min Div |
$2 |
1 runner five legs, 2 runners one leg |
2 | 100% |
$4 |
1 runner four legs, 2 runners two legs |
4 | 100% |
$5 |
1 runner three legs, 2 runners three legs |
8 | 62% |
$10 |
2 runners per leg | 64 | 15% |
$20 |
2 runners five legs, 3 runners one leg |
96 | 20% |
** The minimum for any bet through Phonebet is $10 and for Touch Tone is $2
Bet types
Win, Place and Quinella are the only bet types available for a Poker Bet.
Races must be at least 15 minutes apart
In order to ensure that your dividend from one race is correctly re-invested on your next race, all races in your Poker bet must be scheduled to run at least 15 minutes apart. This should not be a factor for New Zealand races but for some overseas meetings, (especially those that encompass more than one racetrack) do have races scheduled closer than 15 minutes.
Scratchings or Abandoned Races
Any refund due to a Scratching or Race Abandonment will be re-invested in the same manner as a dividend.
Re-investment does not occur e.g due to an enquiry
Re-investment can not occur until a result is confirmed and dividends paid. Where an enquiry or other delay prevents dividends from being paid, then re-investment on the following race(s) may not occur. When the result is finally confirmed and dividends paid then re-investment will skip any closed races, and continue on to any remaining races that are still open for betting.
Payment of Dividends and Refunds in respect of Poker bets
Any Dividend or Refund on Poker bets will not be available for payment until either an Order for Payment is received or an order for abandonment has been made for all Races in the Poker bet.
Dividends required to ‘Break Even’ on a Poker Bet
(with one selection per race)
Poker 3
- If only 2 selections come in their dividends must multiply to $4. i.e. $2 x $2
Poker 4
- If only 2 selections come in their dividends must multiply to $11.
- If only 3 selections come in their dividends must average $1.60.
Poker 5
- If only 2 selections come in their dividends must multiply to $26
- If only 3 selections come in their dividends must average $2.25.
Poker 6
- If only 2 selections come in their dividends must multiply to $57.
- If only 3 selections come in their dividends must average $3.10.
- If only 4 selections come in their dividends must average $1.85.
Each Futures betting option states ‘quote others’. If you wish to back a runner which is not currently named, we can add it to the betting option for you. Simply give us a call on 0800 102 106 and advise us of the runner you wish to back.
Will Pay dividends are used to help determine what your payout might be for a multi-leg bet type such as a Double, Treble, Quaddie, Pick6 or Place6.
It can be a tough choice – whether to go “all or nothing” with an All-Up bet, or whether to spread the risk with a Poker Bet. The best way to decide is to consider the likely odds of your selections.
All Up bets are more commonly placed when including favourites, while a Poker Bet is more suitable when one or more of the selections are paying a significant price.
It’s simple – you pay a percentage of the price of a Trifecta, First4, Treble, Quaddie, Pick6 or Boxed Multi in return for a percentage of the dividend.
Instead of betting in $1 or .50 cent units, you can bet any amount you $1 (provided the minimum bet unit is 5%). To place a percentage bet use either the total stake or the stake per combo box. Using the total stake allows you to set how much you wish to spend, the stake per combo will update to the minimum stake per combo, and the “min %” will update to show what your minimum percentage would be based on your combinations.
A Fixed Odds (Final Field) bet is only available after the field is declared. A Fixed Odds (Futures Win) bet is based on nominations for a future feature race. This bet type is ‘All-In’ and, as such, you do not receive a refund for a scratching or withdrawal.
Futures are an ‘all in’ event. This means that if your runner does not take part in the race you are not eligible for a refund. This is notified with the wording ‘No refunds’ listed on the betting slip when placing the bet.
You are able to view the 'Will Pay' dividends for any available bet prior to the running of the last leg and after the penultimate leg of the pool has been confirmed.
Will Pay dividends are available next to the pool information for each bet type once they are available, giving you the ability to view the dividend prior to the start of the final leg.
The ‘Will Pay’ function is a tool designed to help determine your payout but it is important to note that 'Will Pay' dividends are only provisional. They may be subject to change due to dead heats, late scratchings, technical issues or other unforeseen issues.
Your winnings, or dividends, will be credited to your TAB Account as soon as the confirmed outcome of the event is known. Alternatively, if you have paid in cash, the dividend will be available to be collected on course or at a TAB Store.
Win, Place, Each Way, Quinella, Trifecta, First4, Double, Treble, Quaddie, Place6, Pick6, Easybet, All Up, Poker, Big Race Pack and plenty of Fixed Odds betting options.
Yes, all wagering transactions happen in real time and all investments are combined with existing TAB betting pools. Betting is available right up to the start time for each event. For some sporting events, live betting is also available.
Yes, so long as the racing bets are fixed odds options.
You'll need to claim any dividend, return or refund within six months of the race or event.
Opening hours can be located via the 'Opening Hours' page in TAB Help.
You can include up to 25 selections from Fixed Odds Racing and/or Sports events.
Yes, for a Straight Multi all selections have to win in order to receive a dividend. However, if you have taken a Boxed Multi, it depends on the combinations you have nominated – i.e. if you have selected 'Any 3' then three selections will have to win in order to receive a dividend.
If one or more legs are cancelled, your Multi is still live. The Multi is simply recalculated without the missing legs.
For example, if you had a four-leg Multi and one leg was cancelled, this would then become a three-leg Multi and so on. The remaining legs of the Multi will then be multiplied to give you updated odds.
Multi bet allows you to combine up to 25 Fixed Odds selections into one bet. Each selection within a Multi bet is called a leg. Add any fixed odds selection to your betslip and it will offer valid multis underneath the single selections.
The minimum ticket value for all bets is $1.00.
If you lose a ticket, you'll need to complete an online Lost Ticket Claim Form.
The bet types vary from sport to sport. The most common bet types include Head to Head, Points Start, which is also known as Handicaps, and Total Points related markets.
No, Favourites are limited to Racing only. However this service will be expanded to include Sports in the future.
Racetracker has been replaced with Favourites which you will find in your Account Dashboard.
The new Website does not have support the selection search function.
You must have an active TAB account to use Favourites. If your account becomes inactive, access to Favourites will stop, as will all the notifications that you've requested.
Yes text messages are charged 20c per message.
You can add a runner to your favourites from from the form of a runner in the racecard, from results and from the transaction history.
You can only add a jockey/driver, trainer, track, sire from the runners form in the racecard.
You can add runners, trainers, jockeys/drivers, sires and venues to your list of Favourites as they run from the racecard, and runners from the Results and Transaction History page by clicking on the Favourites icon.
The list of Favourites can be displayed by type - Thoroughbred, Harness, Greyhound, Jockey/Driver, Trainer, Sires or Venue.
We have tried to migrate all Racetracker Profiles from the last 4 - 6 months so your most recent and relevant selections should appear provided we can find a current match for your selection.
Do Deductions apply?
Deductions - may apply. Where the Final Field Betting Deduction for Final Field Win Bets on the Race is greater than or equal to 10 percent then TAB may (at its sole discretion) pay returns on the odds offered for that Selection immediately prior to the start of the Race (the Starting Price). This may affect the paid result for Fixed Odds Exotic Bets.
Do Dead Heat rules apply?
Yes they do.
Can 'Bonus Bets' be used to place a Fixed Odds Exotic bet?
No, Bonus Bets cannot be used.
Can Fixed Odds Exotics be included in Multi bets?
No, they are unable to included in a multi bet.
Is ‘Cash Out’ available?
No it is not.
Various countries cannot transact with us due to domestic legislation in those countries. You can view the full list of blocked countries here.
If you are in New Zealand and visiting from overseas, you can place bets at any of our TAB Stores. Please ensure that you collect any winning tickets prior to leaving the country.
You cannot open a TAB account if you live in an overseas jurisdiction where betting with the TAB is prohibited (due to local legislation).
Yes. Vouchers with a value equal to or less than $1.00 will expire in 30 days. Those with a value greater than $1 will expire in 1 year.
For tickets, you'll need to claim any dividend, return or refund within six months of the race or event.
The Touch Tone phone number varies depending on the device you are calling from. Please use the appropriate number listed below.
You can call TAB Touch Tone from a landline at 0800 10 20 33, or from your mobile phone at 04 472 7888 (standard mobile call rates apply).
Get the TAB Mobile app here.
The TAB operating hours are listed below:
Monday - Tuesday
6:00am to 1:00am
Wednesday - Sunday
6:00am to 4:00am
Customers will not be able to access their accounts outside of these hours.
Fixed Odds bets that are scratched can only be refunded once the event has been resulted.
A no-cancellation rule on live betting exists because odds change drastically during this type of Fixed Odds betting. Customers should check their betslip carefully before placing their bet.
The difference in rules reflects the nature of the betting channels. It is easier for customers to bet closer to start time through online and Touchtone channels.
The difference in rules reflects the nature of the betting channels. In TABs the customer relies on an operator to place their bet. The online betslip also has the names of runners next to all selections meaning that there is less likely to be any customer errors. Further, online betting also allows the customer to see a submit bet screen before clicking confirm bet.
Preventing late cancellation of Tote bets will help us to give customers a more accurate indication of actual pool size and runner dividends at all stages of the betting process.
Fixed Odds bets allow you to lock in the odds that you select. The odds can shorten to a lower price or drift to a higher price. A shorter timeframe applies to ensure bets can only be cancelled for operator or customer errors only.
The TAB allows a grace period of 120 days, allowing customers to deposit funds and bet during this period. However, a customer must verify their identity to both withdraw any funds and continue betting after this period.
New Zealand legislation and the TAB Betting Rules require all TAB customers to be at least 18 years of age, and must confirm the identity of every account holder.
You can get on Google Play here or if you have an Apple device, visit the App Store
No. If you leave the online IDV process part way through by way of closing the browser window or logging out, then you end the process immediately. If you return to the page later, you will need to start from the beginning. This protects your data.
Yes. You’ll need to complete an ID form available from a TAB store or from the My TAB section of tab.co.nz.
Simply visit tab.co.nz, you will be prompted to IDV in your Account and in the primary navigation next to your balance. Select to verify and follow the steps requiring you to take pictures of your Passport or NZ Driver licence using your webcam, and you’re on your way to verifying your identity with us.
This could have been due to incomplete documentation (part of the document was not readable, the wrong part of the document was photographed, or there was information missing from the document), the images were not clear enough, or because your ID document had expired.
Make sure that your photos are well lit, in focus, do not have glare on them and are of a current NZ driver's licence or passport. If you have any questions, please contact TAB Customer Services on 0800 102 106 or email [email protected] or [email protected].
This is because the checks by TAB staff are completed manually. In many cases it will take less than 5 working days for the account to be verified.
Although we’re confident that our online process is robust, from time to time we may require human intervention to provide us with the added confidence we require. This is to ensure that we’re protecting our customers as best we can and adhering to our legal requirements.
The TAB Notification Service keeps you up to date on Jackpotting pools throughout the day. Select your favourite racing codes, bet types and minimum jackpot amounts and we will alert you in real-time when a Jackpot event occurs.
If you no longer wish to receive emails from us simply click the unsubscribe link found at the bottom of an email received from us.
Alternatively to manage your communication preferences, click 'Profile' under your TAB account. Then untick the 'Can We Contact You?' and 'Communication Channels' boxes.
If you choose to receive our exclusive TAB Account emails, we promise that you won't be bombarded with offers as we don’t simply send messages to all customers. We instead try to send messages to those customers who have shown an interest in a particular sport or product in the past.
To opt in to receive our Promotional Emails head to your Profile in the the Account section. At the bottom of the page ensure the box "Can We Contact You?” is ticked and select your communication channel preferences.
Points are awarded on a 3/2/1 basis. First place receives 3 points, second place receives 2 points and third place receives 1 point. The winner is then determined by the jockey or driver who has accumulated the most points throughout the course of a meeting. In the event of a tie, normal Dead Heat Rules apply.
Premierships are based on performances during each racing season (1 August - 31 July 31). The jockey and trainer with the most wins at the end of the season are the Premiership winners.
Double: Where the first Race of a Double is abandoned all units of Double betting will be refunded. Where the second Race of a Double is abandoned, the Dividend Pool shall be distributed equally amongst those units of betting that have selected the winner of the first race of the Double and any race entrant in the second race of the Double. Where both races of a Double are abandoned all units of Double betting will be refunded.
Treble: Should any one or two Treble races be abandoned then all runners in such races will be deemed winners for the purpose of calculating the Treble dividend. If all three Treble races are Abandoned then all Treble bets will be refunded.
Quaddie: Should any one, two, or three Quaddie races be abandoned, then all runners in such races will be deemed winners for the purpose of calculating the Quaddie dividend. If all four Quaddie races are abandoned, then all Quaddie bets will be refunded.
Pick6: Should any Pick6 race be abandoned before the scheduled start time of the first Pick6 race then all Pick6 bets will be refunded. Should any one, two or three Pick6 races be Abandoned after the scheduled start time of the first Pick6 race then all runners in such races will be deemed winners for the purpose of calculating the Pick6 Dividend. If any four, any five or all six Pick6 races are abandoned then all Pick6 bets will be refunded.
If one of your picks is scratched (withdrawn) from a Double, Treble or Quaddie race, your bet will be transferred to the Sub (substitute) for that race. The Sub is the runner with the most money bet to win on it, another name for the Sub is the Tote favourite. If you already have the Sub on your ticket, then you can win the dividend multiple times.
Futures events are classified as ‘all in’ markets. This means that if your runner does not take part in the race, your bet is not eligible for a refund. This is notified with the wording ‘No refunds’ listed on the betting slip on tab.co.nz and the race lists in store.
If there are no units of betting that have selected the winner in all six legs of the Pick6. For a Terminating Pick6 the first prize pool shall be distributed equally amongst those units of betting that have selected the Winners in the greatest number of such races.
For single Fixed Odds bets, in the event of a dead heat, half of the dividend will be paid.
In particular bets involving pools, the rule enforced depends on the bet type. Here is how the dead heat applies to the following bet types:
Double: Should there be a dead heat for 1st in either leg, or a dead heat for 2nd in the second leg, Double dividends will be declared for all runners involved in the dead heat(s) - these dividends are likely to be less than what they would have been without the dead heat(s).
Trifecta: Should there be a dead heat for 1st, 2nd or 3rd place in a race, Trifecta dividends will be declared for each valid permutation of 1st, 2nd and 3rd - these dividends will be half of what they would have been without the dead heat.
First4: Should there be a dead heat for 1st, 2nd, 3rd or 4th place in a race, First4 dividends will be declared for each valid permutation of 1st, 2nd, 3rd and 4th - these dividends will be half of what they would have been without the dead heat.
Quaddie: Should there be a dead heat for 1st in any Quaddie race, Quaddie dividends will be declared for all runners involved in the dead heat(s) - these dividends will be less than what they would have been without the dead heat(s).
Pick6: Should there be a dead heat for 1st in any Pick6 race, then both runners involved in the dead heat will be winners but only one Pick6 dividend will be declared, hence Pick6 winners with either runner involved in the dead heat will share in the SAME Pick6 dividend.
Final Field (FF) odds are a fixed odds betting option. This means that you get the odds (barring any deductions) that were taken when the bet was submitted.
All the money collected from Tote bets go into a pool with a dividend paid out to the winning selections. The Tote Odds displayed are an estimate only and can fluctuate up until the race start as money continues to enter the pool.
Places are paid depending on the number or horses that start the race. If there are 8 or more starters, a place dividend will be paid for 1st, 2nd and 3rd. If there are 5-7 starters, a place dividend will be paid for 1st and 2nd. If there are less than 5 starters, there will be no place dividend paid.
If you have been locked out of your account you can easily unlock it again by resetting your password. Click here for instructions on how to unlock your account
Touch Tone; withdrawing and depositing cash in retail and on-course.
Yes when using your laptop or desktop. If you're on an iPad or iPhone, as soon as you open a new tab, the stream will stop, as it's only available in one active page at a time.
No. You will need to call TAB Customer Services on 0800 102 106 to have your account reactivated before you can use Watch&Bet Sport service. Also, your account must be in credit.
No. Legally, we can only offer streaming services to customers located in New Zealand.
Yes. Sport streams are provided exclusively to customers with active TAB Accounts. Your account must also be in credit.
There is no limit to how long you can watch provided you still meet the requirements to access the stream (a positive account balance, being in New Zealand, browser up to date). Streaming is available 23 hours a day, 7 days a week. It is unavailable between 2:00am and 3:00am. Please be aware that streaming can incur data costs.
TAB account customers who have a device can watch racing on on tab.co.nz. Trackside 1 & 2 are available to watch on tab.co.nz or the mobile app. Select the ‘watch” icon on a racing meeting.
To stream Trackside on tab.co.nz you must be logged in with a positive account balance or have bet within the last 24 hours.
Yes, simply use the buttons on the left hand navigation Racing page to switch between TAB Trackside 1 and TAB Trackside 2.
Yes. We don’t charge any fees for this service but you will be liable for costs associated with your internet plan. We recommend you check with your service provider.
There may be a slight delay depending on your connection speed and the overseas feed.
The coverage streamed is the same as what is on our TAB Trackside 1 and TAB Trackside 2 channels, which will sometimes include delayed coverage and pre-recorded programming. There will also be a small number of races we aren't permitted to stream online due to our broadcasting agreements. Where this is the case the race will not be shown online but will still be available on TV.
A race is closed for betting just before the start of each race. There is occasionally a delay in pushing this information through to our digital and broadcasting channels, but usually it is instantaneous.
The service is dependent on the availability of global sports coverage as well as the TAB offering betting on those events. Some events offer live in-play betting and betting for other events may close before the event starts but we'll still offer live streaming.
Some mainstream sports coverage is not currently available as an online betting service.
The Sport streaming service provides a live feed of sporting events in real time only, so can’t be paused or rewound.